1. General Overview
The website https://roscarpatong.com/ operates under the brand RosCar Patong.
RosCar Patong is an online car rental aggregation platform that provides access to offers from local rental companies operating in Patong and nearby areas.
By using this website and confirming a reservation, you agree to the Terms and Conditions outlined below.
2. Service Scope
RosCar Patong acts solely as an intermediary booking platform.
We do not own vehicles, do not employ drivers, and do not enter into rental contracts on behalf of customers.
All rental agreements are concluded directly between the customer and the selected local rental company.
3. Pick-Up and Delivery
Vehicles may be picked up in Patong, at nearby airports, or delivered to hotels or other requested locations.
Delivery availability depends on the rental provider and the selected vehicle category.
4. Available Rental Benefits
- No deposit car rental options on selected vehicles
- No credit card required for certain offers
- Unlimited mileage included in the rental price
- Free cancellation for eligible bookings
All rental conditions are displayed before payment and confirmed in the booking voucher.
5. Reservation Process
- Select rental start and end locations
- Choose rental dates and vehicle type
- Add optional services such as insurance or child seat
- Provide driver contact details
- Confirm the booking with an advance payment of 15–20%
6. Booking Confirmation
After successful payment, a confirmation voucher is sent to the email address provided during booking.
The voucher contains rental company contact information, pick-up instructions, vehicle details, and payment terms.
7. Payments
The advance payment is processed online to secure the reservation.
Any remaining balance is paid directly to the rental company according to their local policies.
8. Cancellations and Refunds
Cancellation conditions depend on the selected rental company and are shown during the booking process.
If free cancellation applies, it will be clearly indicated in the reservation details.
9. Driver Eligibility
- Valid driving license
- Passport or official identification
- Compliance with minimum age requirements
Some rental companies may request an International Driving Permit.
10. Liability Disclaimer
RosCar Patong is not responsible for vehicle condition, mechanical issues, accidents, fines, damages, or additional charges imposed by the rental company.
All vehicle-related matters must be resolved directly with the rental provider.
11. Personal Data Usage
Personal data is collected only for booking purposes and shared exclusively with the selected rental company.
12. Contact Information
Email: [email protected]
13. Updates to These Terms
RosCar Patong reserves the right to revise these Terms and Conditions at any time.
The version available on the website at the time of booking shall apply.